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What ongoing support and maintenance does Yuuniti offer?Yuuniti offers ongoing support packages tailored to your needs, including technical support, troubleshooting, feature updates, and additional training as required. Our goal is to ensure that your Vtiger CRM system runs smoothly and evolves with your business, allowing you to focus on your core objectives.
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How can Vtiger integrate with Xero for accounting purposes?Vtiger offers a seamless integration with Xero, a cloud-based accounting software. This integration allows users to sync financial data between Vtiger and Xero, making it easier to manage invoices, expenses, and payments. With this setup, you can generate invoices in Vtiger, push them to Xero for accounting purposes, and automate financial data syncing to avoid manual entry errors. This integration simplifies your accounting processes, improves financial accuracy, and provides real-time insights into your business’s financial health.
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Can Vtiger track customer support cases and help with ticket management?Yes, Vtiger includes a helpdesk and ticketing system for managing customer support cases. Yuuniti helps set up workflows for tracking, assigning, and resolving tickets efficiently. We can also implement automation rules for response times, prioritization, and escalation, helping your support team deliver excellent customer service.
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Can Vtiger help track KPIs and generate reports for performance analysis?Yes, Vtiger includes advanced reporting and analytics features that allow you to track KPIs and generate custom reports. You can measure performance across sales, marketing, support, and more. Yuuniti can set up customized dashboards in Vtiger tailored to your business metrics, helping you monitor progress, identify trends, and make data-driven decisions.
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How does Vtiger CRM support different industries?Vtiger CRM is highly versatile and can be adapted to suit various industries, including healthcare, non-profits, real estate, education, and more. Yuuniti configures Vtiger’s modules, such as lead management, inventory, project management, and invoicing, to match the unique workflows of each industry. We also offer industry-specific customizations, such as appointment scheduling for healthcare, client portals for education, and real-time impact measurement for NGOs.
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How can Yuuniti help with Vtiger customization and training?Yuuniti offers end-to-end Vtiger CRM services, from initial setup and customization to ongoing training and support. We tailor Vtiger’s modules, workflows, and user interfaces to match your specific business needs. Our training sessions are designed to empower your team with the knowledge they need to use Vtiger effectively, whether it’s through virtual sessions, documentation, or on-site workshops.
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What are the first steps to getting started with Vtiger CRM through Yuuniti?To get started with Vtiger CRM through Yuuniti, simply contact us to schedule a consultation. We’ll discuss your business requirements, offer a demo of Vtiger’s features, and create an implementation plan tailored to your needs. From there, our team will guide you through the setup process, customizations, integrations, and training to ensure a successful launch.
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What are the benefits of integrating Vtiger with VOIP solutions like Plivo?Integrating Vtiger with a VOIP solution like Plivo allows for direct calling and messaging from within the CRM, making client communication faster and more efficient. The integration provides call logging, automated call recording, and SMS communication, all accessible from a client’s record. This setup streamlines your communication processes, improves tracking, and helps you maintain a complete communication history with each client.
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What are the pricing options for Yuuniti’s Vtiger CRM services?Yuuniti offers various pricing plans based on the level of customization, integrations, and ongoing support required. We provide basic implementation packages, industry-specific customization plans, and premium support tiers. Contact us for a consultation to discuss your needs, and we’ll create a custom quote that aligns with your business requirements and budget.
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Can Vtiger CRM send bulk emails and manage email campaigns?Yes, Vtiger’s email marketing features allow you to send bulk emails, manage campaigns, and track email engagement metrics. The CRM also provides insights into open rates, click-throughs, and other engagement stats, which helps optimize your email marketing efforts. Yuuniti can help set up email templates, automate follow-ups, and train your team on campaign management.
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Is Vtiger CRM secure, and how does it handle sensitive data?Yes, Vtiger CRM is designed with robust security features to protect sensitive data. It includes role-based permissions, data encryption, and regular security updates to ensure data privacy and regulatory compliance. Yuuniti can also provide guidance on setting up additional security protocols, such as two-factor authentication and access controls, to further enhance your system’s security.
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Can Vtiger CRM help automate my business workflows?Absolutely. Vtiger CRM is equipped with workflow automation capabilities that help you streamline repetitive tasks. With Yuuniti’s expertise, we can set up custom workflows within Vtiger, such as lead scoring, automated email responses, and task assignments based on predefined triggers. These automations reduce manual work, increase productivity, and help your team focus on more strategic activities.
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What ongoing support does Yuuniti offer for Vtiger users?Yuuniti provides ongoing support packages tailored to your needs, including technical support, troubleshooting, feature updates, and additional training as required. Our team is here to help ensure that your Vtiger CRM system runs smoothly and continues to meet your evolving business requirements.
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What is Yuuniti, and how does it work with Vtiger?Yuuniti is a consultancy company specializing in business process optimization using Vtiger CRM. Yuuniti provides a comprehensive range of services from CRM implementation to ongoing support, ensuring that businesses maximize the value of their Vtiger CRM. We customize Vtiger to suit the specific needs of your industry, integrate it with third-party tools, and provide training to your team, allowing you to streamline workflows, improve communication, and manage data effectively.
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Can Yuuniti assist with migration from other CRMs to Vtiger?Yes, Yuuniti offers migration services to help businesses transition from other CRM systems to Vtiger. We ensure a smooth migration process, handling data mapping, transfer, and quality checks to maintain data integrity. Our team will also assist with any necessary customizations, integrations, and training post-migration to make the transition as seamless as possible.
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Can I connect Vtiger with other applications besides Plivo and Xero?Absolutely! Vtiger CRM can be integrated with a wide range of applications, including marketing tools, payment gateways, e-commerce platforms, and more. Yuuniti has the expertise to connect Vtiger with other tools in your tech stack, creating a unified system for your business operations.
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Can Vtiger integrate with other tools beyond Xero and Plivo?Yes, Vtiger CRM supports integrations with numerous applications, including marketing tools, payment gateways, project management platforms, and more. Yuuniti has the expertise to connect Vtiger with other tools in your tech stack, creating a cohesive system for managing all aspects of your business.
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Can Vtiger integrate with email platforms?Yes, Vtiger CRM integrates seamlessly with popular email platforms like Gmail, Outlook, and other IMAP/SMTP services. With email integration, you can send and receive emails directly within Vtiger, track email interactions, and set up automated email campaigns. This functionality keeps all client communications in one place, helps track email engagement, and supports nurturing campaigns for lead generation.
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What is the benefit of integrating WhatsApp with Vtiger CRM?Integrating WhatsApp with Vtiger allows for instant communication with clients directly through the CRM, improving responsiveness and customer satisfaction. Key benefits include sending automated notifications, appointment reminders, and marketing messages on WhatsApp. Additionally, customer interactions are logged directly in Vtiger, creating a unified communication record for each contact. Yuuniti helps configure WhatsApp integration for seamless use in sales, support, and marketing.
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How can Vtiger CRM help with managing complex calculations and tracking KPIs?Vtiger CRM includes powerful tools for calculating performance metrics, tracking KPIs, and generating custom reports. The system can manage complex calculations such as sales forecasts, revenue tracking, and profitability analysis. Yuuniti configures Vtiger dashboards to display these KPIs, allowing your team to make data-driven decisions based on real-time metrics.
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What is Plivo, and how does it integrate with Vtiger CRM?Plivo is a VoIP and SMS platform that facilitates real-time communication with clients. When integrated with Vtiger CRM, Plivo enables users to make calls and send SMS messages directly from within the CRM, enhancing communication and improving customer engagement. Key features of the integration include call logging, SMS automation, and the ability to view call history within each contact’s record in Vtiger, enabling a streamlined, unified communication experience.
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How does Vtiger help with customer support and ticket management?Vtiger’s helpdesk and ticketing system allow businesses to manage customer support inquiries effectively. You can track tickets, assign tasks to support agents, and monitor response times. Yuuniti can customize the ticketing workflow to align with your support processes, add automation for common requests, and help set up SLAs to ensure timely responses.
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How does Vtiger support multi-currency and multi-language options?Vtiger CRM is ideal for global operations, supporting multiple currencies and languages. This functionality allows you to manage clients, invoices, and communications in different currencies and languages. Yuuniti can configure these settings and train your team to work effectively in an international environment.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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