A CRM only earns its keep when the rest of your stack writes into it. We work with four partners because they cover what most of our clients actually need — taking money, answering the phone, and having a website that produces leads instead of decoration.
The platform
Sales, marketing, help desk, projects and inventory in one system, used by more than 400,000 businesses. This is where we spend most of our time: choosing the right edition, configuring it around your processes, and keeping it useful afterwards.
Connected
Card terminals, tap-to-pay on a phone, QR payments and payment links. Useful when you take money in person or on site and want the payment to land against the customer record rather than in a separate app nobody reconciles.
Online checkout and invoice payment for customers who would rather not type card details into your form. Straightforward to attach to invoices, and familiar enough that it removes a reason for people to delay paying.
Cloud telephony and contact-centre logic. Calls dialled from inside the CRM, recorded against the contact, routed by rules you can change without an engineer. This is what makes Vtiger's call analysis worth anything.
For clients whose website lives on Wix, we wire the forms into Vtiger so enquiries arrive as leads with their source attached — instead of as an email to an inbox that three people half-monitor.
Using something else? Vtiger connects to more than 500 applications, and where there is no standard connector we build one against the API. Tell us what you run and we will say honestly whether it is a half-day job or a project.
Most CRM projects fail at the seams, not in the middle. Tell us what your tools are and where the data stops flowing.